HP
Harry P

1 reviews | Active since Mar 2015

30 Nov 2016, 08:26

clientele is always dragging feed when you need them especially mr bezuidenhoud

<p>although i am a member of clientelle for years every time i need them it takes months for them to come back to me with me paying the leagal cost out of my own money ,especially when they keep you on the line for weeks and then let a rude mr bezuidenhoud call you with a lame storie pretending that you are fery stupit and he is very clever and you must fall for the bull he is trying to feed you WHY DO YOU SELL COVER TO PEOPLE IF YOU DON'T HAVE ANY INTENTION TO ASSIST THEM WHEN THEY NEED YOU there is a Mr Bezuidenhoud to think out excuses not to help</p>

0
Replies (3)
Clientele Legal
Clientele Legal's reply30 Nov 2016, 11:43
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

HP
Harry P's update30 Nov 2016, 15:09
Reviewer Update

I just recieved a reply from somebody who dont even know that me and my firm is covered by clientelle

Clientele Legal
Clientele Legal's reply01 Dec 2016, 07:59
Official

We confirm having made contact with you on even date to discuss your concerns. Your matter was investigated and an amicable resolution was reached.

We confirm that, while your claim is excluded in terms of our policy, assistance will be rendered as per the agreement reached and limited thereto.

We thank you for informing us of your concerns and allowing us the opportunity to address this with you. Please contact us on *** or email: *** should you have any further queries.

Regards

Olebogeng Mfofi
Supervisor
Clientèle Legal