Lm
Lonwabo [email protected]
1 reviews | Active since Apr 2019
14 Feb 2022, 08:53
Clientele is a spam
I have requested to cancel clientele debit order, and after I received a cancelation confirmation email from this company another debit order went off my account with a different name and the same policy number. These people are ****s that is actually disgusting.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
14 Feb 2022, 11:10Dear Lonwabo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith MboweniClientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith MboweniClientele Legal
Clientele Legal's reply14 Feb 2022, 11:10
Official
Dear Lonwabo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith MboweniClientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith MboweniClientele Legal
Clientele Legal's replyOfficial
14 Feb 2022, 14:52Dear Lonwabo M
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy was canceled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologize for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele Legal
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy was canceled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologize for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply14 Feb 2022, 14:52
Official
Dear Lonwabo M
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy was canceled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologize for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele Legal
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy was canceled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologize for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele Legal