BM
Busisiwe M

1 reviews | Active since Oct 2021

23 Aug 2022, 13:20

Clientele is a **** and they pathetic service

I’m so feed up!!!!!with clientele this is the second time around I’m put in a claim and guess what they fail to deliver, always looking for loopholes to not deliver for the service you paying for, what’s ****ing me off even more is the pathetic service from they call centre agents they are so insensitive and *********** yet dealing with customer’s sensitive issues, so f**** ridiculous yesterday I dealt with legal call centre called Tebogo Lekwape OMG what an idiot giving run arounds and refusing to even hear me out!he got me even more annoyed and I still asked him to put me through to the cancellation department and he refused, today again I called in spoke to the second clown Mkhululi Nhlapo who took to the next level Gosh damn l!!I’m convinced clientele is a *******

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Replies (2)
Clientele Legal
Clientele Legal's reply23 Aug 2022, 13:48
Official
Dear   Busisiwe M 

We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,

Shanitha Hanuman
Clientele Legal   
 
 
Clientele Legal
Clientele Legal's reply25 Aug 2022, 13:04
Official
Dear Busisiwe M, 
 
We note your concerns and we thank you for allowing us the opportunity to address your complaint. 
 
We apologize for any inconvenience caused. 
 
We confirm that we will be assessing your claim accordingly and will advise you on the way forward. 
 
Should you wish to discuss this further, please contact us directly. 
 
Regards, 
 
A. Ramdass 
Complaints Case Manager