AM
Asithandile M
1 reviews | Active since Nov 2019
07 Jan 2022, 13:58
Clientele is a failure
When i joined clientele legal i first asked them if do they help in maintenance and they said they are and i've been paying for over a year and now i want them to represent me on my maintenance case and they are telling me that they can only advise me.... For all this time i was paying for an advice how dare😡
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Replies (2)
Clientele Legal's replyOfficial
07 Jan 2022, 21:14 Dear Asithandile M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply07 Jan 2022, 21:14
Official
Dear Asithandile M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
11 Jan 2022, 09:16“Dear Asithandile Msuthu, We thank you for escalating your concerns to us and confirm that we have addressed the complaint with you today. Your matter, unfortunately, falls outside the ambit of your legal policy, as informed by the sales consultant at the time of taking the Policy. We will however action your Policy as instructed. Please contact us directly should you have any queries in the future. Regards A. Ramdass Complaints Case Manager"
Clientele Legal's reply11 Jan 2022, 09:16
Official
“Dear Asithandile Msuthu, We thank you for escalating your concerns to us and confirm that we have addressed the complaint with you today. Your matter, unfortunately, falls outside the ambit of your legal policy, as informed by the sales consultant at the time of taking the Policy. We will however action your Policy as instructed. Please contact us directly should you have any queries in the future. Regards A. Ramdass Complaints Case Manager"