BC
Basil C
1 reviews | Active since Jun 2014
08 Oct 2020, 06:33
Clientele destroyed my career and left me in hell
I received horrible legal advice from Clientele. Left me in financial ruin. Dont ever sign up with them they are unproffesional and common ******* preying on hardworking South Africans. They are a cheap advertising campainge.
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Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
08 Oct 2020, 08:17Dear Basil,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply08 Oct 2020, 08:17
Official
Dear Basil,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
09 Oct 2020, 11:53“Dear Basil,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we strive to provide our client’s with accurate and professional assistance to ensure that their interests are protected.
We confirm your policy lapsed in May 2020 and thus we could not continue assisting you with your legal dispute.
We have however noted your concerns and apologise for any inconvenience caused. Please contact us directly should you have any queries in future.
Yours sincerely,
C. Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply09 Oct 2020, 11:53
Official
“Dear Basil,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we strive to provide our client’s with accurate and professional assistance to ensure that their interests are protected.
We confirm your policy lapsed in May 2020 and thus we could not continue assisting you with your legal dispute.
We have however noted your concerns and apologise for any inconvenience caused. Please contact us directly should you have any queries in future.
Yours sincerely,
C. Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”
BC
Basil C's updateReviewer Update
09 Oct 2020, 16:02YOU GUYS ARE TO BLAME FOR THE POLICY LAPSE YOURSELF> YOU ARE THE REASON I HAVE NO INCOME>
YOU GUYS TOOK MONTHS TO RESPOND TO MY ISSUE, AND WHEN YOU DID RESPOND IT WAS UNPROFESSIONAL VIA DIFFERENT CALL CENTRE AGENTS AND ON EMAIL>
WHEN I COMPLAINED ABOUT WHY YOU GUYS ARE TAKING SO LONG YOU GUYS TOLD ME I SHOULD NOT WORRY, MY ISSUE WILL BE ADDRESS I SHOULD BE PATIENT BCS OF COVID.
THEN YOU GUYS EMAIL AND TELL ME THAT YOU WONT HELP ME BCS MY POLICY LAPSED AND I SHOULD GO TO THE INSURANCE OMBUD>
WHAT BS IS THAT, HE I AM SITTING FAMILY DESTROYED NO CAREER AND I MUST LIVE ON THE MERCY OF RELATIVES AND FRIENDS. HOW CAN YOU PEOPLE SLEEP AT NIGHT *****ING AND DESTROYING>
I SINCERELY HOPE YOU GUYS WILL GO THROUGH WHAT I AM GOING THROUGH NOW>
YOU GUYS TOOK MONTHS TO RESPOND TO MY ISSUE, AND WHEN YOU DID RESPOND IT WAS UNPROFESSIONAL VIA DIFFERENT CALL CENTRE AGENTS AND ON EMAIL>
WHEN I COMPLAINED ABOUT WHY YOU GUYS ARE TAKING SO LONG YOU GUYS TOLD ME I SHOULD NOT WORRY, MY ISSUE WILL BE ADDRESS I SHOULD BE PATIENT BCS OF COVID.
THEN YOU GUYS EMAIL AND TELL ME THAT YOU WONT HELP ME BCS MY POLICY LAPSED AND I SHOULD GO TO THE INSURANCE OMBUD>
WHAT BS IS THAT, HE I AM SITTING FAMILY DESTROYED NO CAREER AND I MUST LIVE ON THE MERCY OF RELATIVES AND FRIENDS. HOW CAN YOU PEOPLE SLEEP AT NIGHT *****ING AND DESTROYING>
I SINCERELY HOPE YOU GUYS WILL GO THROUGH WHAT I AM GOING THROUGH NOW>
BC
Basil C's update09 Oct 2020, 16:02
Reviewer Update
YOU GUYS ARE TO BLAME FOR THE POLICY LAPSE YOURSELF> YOU ARE THE REASON I HAVE NO INCOME>
YOU GUYS TOOK MONTHS TO RESPOND TO MY ISSUE, AND WHEN YOU DID RESPOND IT WAS UNPROFESSIONAL VIA DIFFERENT CALL CENTRE AGENTS AND ON EMAIL>
WHEN I COMPLAINED ABOUT WHY YOU GUYS ARE TAKING SO LONG YOU GUYS TOLD ME I SHOULD NOT WORRY, MY ISSUE WILL BE ADDRESS I SHOULD BE PATIENT BCS OF COVID.
THEN YOU GUYS EMAIL AND TELL ME THAT YOU WONT HELP ME BCS MY POLICY LAPSED AND I SHOULD GO TO THE INSURANCE OMBUD>
WHAT BS IS THAT, HE I AM SITTING FAMILY DESTROYED NO CAREER AND I MUST LIVE ON THE MERCY OF RELATIVES AND FRIENDS. HOW CAN YOU PEOPLE SLEEP AT NIGHT *****ING AND DESTROYING>
I SINCERELY HOPE YOU GUYS WILL GO THROUGH WHAT I AM GOING THROUGH NOW>
YOU GUYS TOOK MONTHS TO RESPOND TO MY ISSUE, AND WHEN YOU DID RESPOND IT WAS UNPROFESSIONAL VIA DIFFERENT CALL CENTRE AGENTS AND ON EMAIL>
WHEN I COMPLAINED ABOUT WHY YOU GUYS ARE TAKING SO LONG YOU GUYS TOLD ME I SHOULD NOT WORRY, MY ISSUE WILL BE ADDRESS I SHOULD BE PATIENT BCS OF COVID.
THEN YOU GUYS EMAIL AND TELL ME THAT YOU WONT HELP ME BCS MY POLICY LAPSED AND I SHOULD GO TO THE INSURANCE OMBUD>
WHAT BS IS THAT, HE I AM SITTING FAMILY DESTROYED NO CAREER AND I MUST LIVE ON THE MERCY OF RELATIVES AND FRIENDS. HOW CAN YOU PEOPLE SLEEP AT NIGHT *****ING AND DESTROYING>
I SINCERELY HOPE YOU GUYS WILL GO THROUGH WHAT I AM GOING THROUGH NOW>