CN
Carl N
1 reviews | Active since Nov 2019
28 Jul 2022, 14:38
Clientele deductions
I have canceled my policy with them on the 27th July 2021. They have even phone me and find out why. I have told them that I can't afford it anymore, the person I have spoken to told me that they would canceled my policy. Since then they still deducting the monthly amount. I have phone them time and time again but no action. I even made my bank balance "0" they still tried to deduct. When I add to my bank account they just deduct again. They actually must payback all the deductions from 27 July 2021 but nobody can help me.
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Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
28 Jul 2022, 17:26Dear Carl N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply28 Jul 2022, 17:26
Official
Dear Carl N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
CN
Carl N's updateReviewer Update
28 Jul 2022, 17:43Thank you
Sorry for going to this extreme, but I have tried to talk to Clientele personal and nobody did something for me.
Sorry for going to this extreme, but I have tried to talk to Clientele personal and nobody did something for me.
CN
Carl N's update28 Jul 2022, 17:43
Reviewer Update
Thank you
Sorry for going to this extreme, but I have tried to talk to Clientele personal and nobody did something for me.
Sorry for going to this extreme, but I have tried to talk to Clientele personal and nobody did something for me.
Clientele Legal's replyOfficial
29 Jul 2022, 13:13Dear Carl N,
We confirm that we contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm that we contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply29 Jul 2022, 13:13
Official
Dear Carl N,
We confirm that we contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm that we contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal