JS
Julian S
1 reviews | Active since May 2022
25 Jul 2025, 18:08
Clientele deduct money without permission.
A agent of clientele legal contact me and gave me a lot of information. I ask him to send me the information via email. Up until today I did not receive any. I asked him not to deduct money from my account because I first want to discuss it with my wife. He told me that he is going to phone me back but he did not. They deduct money without permission. I send messages but no return. I want the recording. Please people to many ****s. Clientele is a disgrace for mr. Dube who is their ambassador.
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Replies (2)
Clientele Legal's replyOfficial
28 Jul 2025, 08:49Dear Julian S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply28 Jul 2025, 08:49
Official
Dear Julian S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
28 Jul 2025, 15:30Dear Julian S,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Legal's reply28 Jul 2025, 15:30
Official
Dear Julian S,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct