MP
Mokgadi P

1 reviews | Active since Apr 2016

21 May 2022, 06:31

Clientele cases take too long unnecessarily

Unfortunately clientele cases drag for the longest with their officials not being in touch. I have been waiting for their response for 6 weeks now since I provided my supporting documents on a Landlord Tenant case. The lady said she hasten but after even sending inquiring emails they don't respond.

0
Replies (2)
Clientele Legal
Clientele Legal's reply21 May 2022, 09:16
Official
Dear  Mokgadi P 

We confirm receipt of the concerns raised.

Kindly provide us with your Mum's ID number or policy number in order for us to access the policy and further assist.

Kind regards,
Shanitha Hanuman 
Clientele Legal  
MP
Mokgadi P's update23 May 2022, 20:30
Reviewer Update
I am the one who is impacted. My claim number is P***