KP
Karmen P

1 reviews | Active since Dec 2019

25 Jun 2021, 12:13

Clientele Call Center WONT STOP CALLING

I'm honestly tired of clientele representative calling me all the time.. I dont know who gave them my number I really feel harrassed by this company and I feel like it's time I reported the matter further

0
Replies (2)
Clientele Legal
Clientele Legal's reply25 Jun 2021, 13:04
Official
Dear Karmen P 
We confirm receipt of the concerns raised. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Clientele Legal
Clientele Legal
Clientele Legal's reply28 Jun 2021, 11:22
Official
Dear Karmen P, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at
www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
 
Siphesihle Rodolo
Clientele Legal