gm
george meiring-pollock
1 reviews | Active since Jan 2024
15 Aug 2024, 17:21
Clientele bad supervisor
An agent called me to sell me a legal product, when I asked where they got my number she couldn't say. I asked to speak to a manager and spoke to someone that kept calling me "MY GOOD SIR" I asked him to stop calling me that and call me George. He asked told me not to try and change the way he speak. I asked for his name that he refused! He said he's the manager there and got very aggressive. When I called in to lay a complaint it was impossible because I was transferred to 10 different people, each one saying that I can't complain with them. No wonder Clientele have such a bad reputation!!!
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Replies (2)
Clientele Legal's replyOfficial
16 Aug 2024, 10:40Dear george meiring-pollock,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply16 Aug 2024, 10:40
Official
Dear george meiring-pollock,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
16 Sept 2024, 13:02Dear george meiring-pollock,
Thank you for bringing this matter to our attention. We would like to apologise for the service you received and manner in which you were treated. We confirm that this is not the type of service we aim to provide to our customers. The matter has been escalated to the management team and corrective steps has been taken to prevent this from happening again. Your request to remove your details from our system has been confirmed. Our Market Conduct department has been in contact with you to provide the relevant feedback. Should you require further assistance please do not hesitate to contact us. Regards,Market conduct
Thank you for bringing this matter to our attention. We would like to apologise for the service you received and manner in which you were treated. We confirm that this is not the type of service we aim to provide to our customers. The matter has been escalated to the management team and corrective steps has been taken to prevent this from happening again. Your request to remove your details from our system has been confirmed. Our Market Conduct department has been in contact with you to provide the relevant feedback. Should you require further assistance please do not hesitate to contact us. Regards,Market conduct
Clientele Legal's reply16 Sept 2024, 13:02
Official
Dear george meiring-pollock,
Thank you for bringing this matter to our attention. We would like to apologise for the service you received and manner in which you were treated. We confirm that this is not the type of service we aim to provide to our customers. The matter has been escalated to the management team and corrective steps has been taken to prevent this from happening again. Your request to remove your details from our system has been confirmed. Our Market Conduct department has been in contact with you to provide the relevant feedback. Should you require further assistance please do not hesitate to contact us. Regards,Market conduct
Thank you for bringing this matter to our attention. We would like to apologise for the service you received and manner in which you were treated. We confirm that this is not the type of service we aim to provide to our customers. The matter has been escalated to the management team and corrective steps has been taken to prevent this from happening again. Your request to remove your details from our system has been confirmed. Our Market Conduct department has been in contact with you to provide the relevant feedback. Should you require further assistance please do not hesitate to contact us. Regards,Market conduct