CM
Charlot M
1 reviews | Active since Jan 2024
06 Jan 2024, 13:42
Clientele bad service
If you’re looking for legal aid please play far away from clientele
I have been their client since 2018 but here I am now looking for help they take me pillar to post everyday it’s a new story what a waist of money.
The painful part is I have never asked for help before but today they failing to just give me a little help
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
08 Jan 2024, 11:40Dear Charlot M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply08 Jan 2024, 11:40
Official
Dear Charlot M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
09 Jan 2024, 12:32Dear Charlot M,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
We note your concerns regarding feedback and our turnaround times, and apologize for any inconvenience caused.
We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you accordingly.
Should you wish to discuss your matter further, please contact us directly.
Regards,
C. Fick
Complaints Case Manager
Clientele Legal's reply09 Jan 2024, 12:32
Official
Dear Charlot M,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
We note your concerns regarding feedback and our turnaround times, and apologize for any inconvenience caused.
We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you accordingly.
Should you wish to discuss your matter further, please contact us directly.
Regards,
C. Fick
Complaints Case Manager