1 reviews | Active since Mar 2015
clientele bad response
clientele is for more than 4 years trying to resolve a insurance issue appointing the worst layers in the world and trying every excuse not to do there part
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Dear harryduplooy
Thank you for raising your concerns and allowing us to address them with you.
As per our discussion with you yesterday, your premium for April 2018 reflects as unpaid. This unfortunately results in your claim falling outside the ambit of your Legal Policy,due to your cover being effected.
We confirm that you have indicated to us that you have paid the said premium. In order for us to continue with your insurance matter,we have requested your proof of payment of the said premium and have not received same from you till this date, which is delaying further attendance to your matter.
Without such proof of payment, regrettably, your claim will remain repudiated and you will not be entitled to further assistance on your claim from our office.
We would further like to ensure you that we have appointed supreme attorneys on your matter,who strive to provide you with accurate and professional assistance to ensure your interests are protected.
At Clientele Legal, we are committed to ensuring a seamless customer experience. Please do not hesitate to contact us on *** or email: *** should you have any further concerns.
Yours sincerely,
Bernardus Van der Merwe
2IC”
Dear harryduplooy
Thank you for raising your concerns and allowing us to address them with you.
As per our discussion with you yesterday, your premium for April 2018 reflects as unpaid. This unfortunately results in your claim falling outside the ambit of your Legal Policy,due to your cover being effected.
We confirm that you have indicated to us that you have paid the said premium. In order for us to continue with your insurance matter,we have requested your proof of payment of the said premium and have not received same from you till this date, which is delaying further attendance to your matter.
Without such proof of payment, regrettably, your claim will remain repudiated and you will not be entitled to further assistance on your claim from our office.
We would further like to ensure you that we have appointed supreme attorneys on your matter,who strive to provide you with accurate and professional assistance to ensure your interests are protected.
At Clientele Legal, we are committed to ensuring a seamless customer experience. Please do not hesitate to contact us on *** or email: *** should you have any further concerns.
Yours sincerely,
Bernardus Van der Merwe
2IC”