DG
Duru G
1 reviews | Active since Apr 2019
23 Feb 2021, 08:49
Clientele - A ****
Getting your refund back from clientele is like pulling your teeth with a nail-cutter. They refuse to give me back my refund although they initially said they have processed. Three weeks later I am still trying to get my refund and now they say that there'snot refund due. It takes them a week to respond to queries. Their service sucks shame. Clientele is just a **** shame.
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Replies (2)
Clientele Legal's replyOfficial
23 Feb 2021, 10:16Dear Duru G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply23 Feb 2021, 10:16
Official
Dear Duru G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
25 Feb 2021, 10:08Duru G
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Vusumuzi Dlamini Clientele Legal
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Vusumuzi Dlamini Clientele Legal
Clientele Legal's reply25 Feb 2021, 10:08
Official
Duru G
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Vusumuzi Dlamini Clientele Legal
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Vusumuzi Dlamini Clientele Legal