SP
Sunil P
1 reviews | Active since Jun 2014
27 Jul 2021, 21:43
Clientele a poor legal service
This company takes your premiums but don't deliver the service. They are useless
Helpful (0)
Replies (5)0
Replies (5)
Clientele Legal's replyOfficial
29 Jul 2021, 11:17Dear Sunil P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply29 Jul 2021, 11:17
Official
Dear Sunil P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
SP
Sunil P's updateReviewer Update
30 Jul 2021, 05:47We need our work done as we pay our premiums but your company was not successful and none of the cases was sucessful
SP
Sunil P's update30 Jul 2021, 05:47
Reviewer Update
We need our work done as we pay our premiums but your company was not successful and none of the cases was sucessful
Clientele Legal's replyOfficial
02 Aug 2021, 16:07“Dear Sunil Pranpath,
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having discussed your concerns relating to the personal and business policy. We will proceed to cancel your personal legal policy as you requested. We will further revert shortly regarding your business policy matters that you requested feedback on.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future. Regards, Bernardus van der Merwe Complaints Case Manager”
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having discussed your concerns relating to the personal and business policy. We will proceed to cancel your personal legal policy as you requested. We will further revert shortly regarding your business policy matters that you requested feedback on.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future. Regards, Bernardus van der Merwe Complaints Case Manager”
Clientele Legal's reply02 Aug 2021, 16:07
Official
“Dear Sunil Pranpath,
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having discussed your concerns relating to the personal and business policy. We will proceed to cancel your personal legal policy as you requested. We will further revert shortly regarding your business policy matters that you requested feedback on.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future. Regards, Bernardus van der Merwe Complaints Case Manager”
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having discussed your concerns relating to the personal and business policy. We will proceed to cancel your personal legal policy as you requested. We will further revert shortly regarding your business policy matters that you requested feedback on.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future. Regards, Bernardus van der Merwe Complaints Case Manager”
SP
Sunil P's updateReviewer Update
15 Aug 2021, 08:55Good morning. I am still going backwards. I send emails but you guys do nothing. Just do what you get paid to do. We pay hard earned monies to you so help us.
SP
Sunil P's update15 Aug 2021, 08:55
Reviewer Update
Good morning. I am still going backwards. I send emails but you guys do nothing. Just do what you get paid to do. We pay hard earned monies to you so help us.
SP
Sunil P's updateReviewer Update
15 Aug 2021, 08:57To date none of our cases are successful.Wake up. People trust you but you guys do nothing. Lazy clouts
SP
Sunil P's update15 Aug 2021, 08:57
Reviewer Update
To date none of our cases are successful.Wake up. People trust you but you guys do nothing. Lazy clouts