DS
DANIEL S

1 reviews | Active since Aug 2013

02 Mar 2023, 07:57

CLIENTEL *******

To all South Africans Clientele legal is adverticing on the radio specialy on RSG, Clientel is a bunch of ******** they took your money and then disappear from the earth, I took out a legat policy with them in December but never get any correspondence from them, I have call them several time ,send email to them and only once they have responce to me do some empty promeces that they will send the documents but have up to this date nothing at all, I went to the bank to cancel their debit order and the bank could Not cancel , Clientel has block my debit order in such a way that even the bank can't stop or cancel their debit order, I have to go so far as to closed my account t to change my account number to stop or block Clientel to ***** money from me again

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Replies (2)
Clientele Legal
Clientele Legal's reply02 Mar 2023, 09:57
Official
Dear  DANIEL  
We confirm receipt of the concerns raised and apologize for the inconvenience caused.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
 
Yours sincerely, 

Shanitha Hanuman
Clientele Legal
 
Clientele Legal
Clientele Legal's reply02 Mar 2023, 12:30
Official
Dear DANIEL,  Thank you for raising your concerns with us. 

We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 Our attempts to call you back again in order to proceed with your query were unsuccessful.  Please note that your policy is canceled as requested, there is no refund and there will be no further deductions at the end of March 2023.  It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  Lindiwe MabizelaClientele Legal