Clientel Legal - ********!
I have had this legal insurance since April 2018. I have requested assistance but no help is forthcoming. I have sent numerous followup emails since October 2019, but nothing...... I dont know if this Clinetel Legal is a ****, but they are deducting their premiums from my salary each and every month. "Access to legal 24/7" what an utter lie! I am reporting this the Advertisng authority and Insurance Ombudsman as well.
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Replies (2)
Clientele Legal's replyOfficial
15 Jun 2020, 09:12Dear Stafford F,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply15 Jun 2020, 09:12
Official
Dear Stafford F,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
15 Jun 2020, 15:18“Dear Stafford F”,
Thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy. We confirm having provided you with feedback on your matter as well as having further advised you therein. To ensure you of our commitment to the matter, the outstanding information needs to be provided to assess and assist within the ambit of the policy. We have advised you about the way forward and will keep you abreast of feedback once received. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us on *** or email us at *** should you have any queries in future. Yours sincerely,
Omphile Mopeloa
Clientele Legal,
Thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy. We confirm having provided you with feedback on your matter as well as having further advised you therein. To ensure you of our commitment to the matter, the outstanding information needs to be provided to assess and assist within the ambit of the policy. We have advised you about the way forward and will keep you abreast of feedback once received. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us on *** or email us at *** should you have any queries in future. Yours sincerely,
Omphile Mopeloa
Clientele Legal,
Clientele Legal's reply15 Jun 2020, 15:18
Official
“Dear Stafford F”,
Thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy. We confirm having provided you with feedback on your matter as well as having further advised you therein. To ensure you of our commitment to the matter, the outstanding information needs to be provided to assess and assist within the ambit of the policy. We have advised you about the way forward and will keep you abreast of feedback once received. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us on *** or email us at *** should you have any queries in future. Yours sincerely,
Omphile Mopeloa
Clientele Legal,
Thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy. We confirm having provided you with feedback on your matter as well as having further advised you therein. To ensure you of our commitment to the matter, the outstanding information needs to be provided to assess and assist within the ambit of the policy. We have advised you about the way forward and will keep you abreast of feedback once received. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us on *** or email us at *** should you have any queries in future. Yours sincerely,
Omphile Mopeloa
Clientele Legal,