clientel legal... no service from get go

I have been a member of clientele legal for months now. I still haven't received my policy document or a phone call to follow up if I am happy with what is written in the document . I now need assistance from clientele and are not even sure if the can help me me due to the lack of information. But they sure don't fail to deduct the monthly fee when it's due every month. This is horrible service. If I don't hear from them within the next week and don't receive my policy document delivered via courier and they can't help or advice on the legal matter at hand I will cancel my policy and write a news article about this too. They are very quick to put people in the television set stating what great service they deliver and how clientele has helped them but they can't even do the basic follow up to make sure their clients received their policy documents and are happy with the conditions.... which means if the client is not happy they can not cancel the policy in 30 days... very sly and very clever. I took out a policy specifically for the reason that I might legal assistance. .... but looks like I pay for nothing... no policy no legal assistance. I bet when it comes to the matter at hand they will have some excuse not to be able to help.... "Speak to my lawyer ... clientel legal" the biggest lie. It's just a way to get people to join their firm.

A VERY UNHAPPY CLIENT