KL
Kgomotso L
1 reviews | Active since Oct 2022
28 Oct 2022, 15:02
Clientel Legal *****
This company love taking money every month but when its time to assist their clients they disappear. I have been trying to get a hold of them for 2 weeks with no luck. They lie and send smses that they tried getting back to me but its not true. If you consider joining them, think twice. they don't even have branches.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
31 Oct 2022, 12:16Dear Kgomotso nando L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply31 Oct 2022, 12:16
Official
Dear Kgomotso nando L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
04 Nov 2022, 10:16“Dear Kgomotso nando L, We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint. We understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance at all times. We note your concerns regarding our turnaround times and apologize for any inconvenience caused. We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you within the ambit of the law and our legal policy. Should you wish to discuss your matter further, please contact us directly. Regards, C. Fick Complaints Case Manager”
Clientele Legal's reply04 Nov 2022, 10:16
Official
“Dear Kgomotso nando L, We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint. We understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance at all times. We note your concerns regarding our turnaround times and apologize for any inconvenience caused. We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you within the ambit of the law and our legal policy. Should you wish to discuss your matter further, please contact us directly. Regards, C. Fick Complaints Case Manager”