KH
Keith H

1 reviews | Active since Dec 2015

15 Dec 2015, 12:46

Clientel Legal finds every excuse not to assist!

I have never been so disgusted in a policy and the service they provide, I have had 3x issues regarding my legal rights and every time the refer back to the policy and say they do not cover me for these issues furthermore I had specifically asked if all my legal needs will be covered in my policy before agreeing on taking out my policy with Clientele Legal, I was reassured that it will be ( misrepresentation from Clientele Legal). Furthermore I have not received a copy of my policy and no paperwork since April 2015. I will never recommend this to anyone as I feel it dose not serve the purpose or service that is advertised, I have tried to cancel my policy with no success!

0
Replies (2)
Clientele Legal
Clientele Legal's reply15 Dec 2015, 14:35
Official
Hello Hartyman,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Shanitha Hanuman

Clientele Legal
KH
Keith H's update26 Sept 2020, 12:16
Reviewer Update
So the next step by Clientele they cancelled my subscription thank god for that as they are a bunch of **********!!! Same automated message that you send to everyone!