oB
oral B
1 reviews | Active since Nov 2017
26 Sept 2024, 11:02
CLIENTEL LEGAL DONT UNDERSTAND ENGLISH
Don't take anything with this people I took out legal policy and canceled it but for the past three months they are still debiting my account so I don't know maybe some ASSHOLE IS GETTING PAID ON COMMISSION SOMEONE PLS HELP THIS STUPID MOTHER ****ER.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
26 Sept 2024, 12:21Dear oral B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply26 Sept 2024, 12:21
Official
Dear oral B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
26 Sept 2024, 13:56Dear oral B
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Classic Legal Plan.
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success.
Please be informed that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life
Clientele Legal's reply26 Sept 2024, 13:56
Official
Dear oral B
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Classic Legal Plan.
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success.
Please be informed that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life
Clientele Legal's replyOfficial
27 Sept 2024, 08:15Dear oral B
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success
At the outset, we would like to apologize for the delay and inconvenience you may have experienced. We confirm that the policy was cancelled 16 September 2024 and a refund will be paid into your bank account within 24-48 working hours upon receipt of confirmation of the funds.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Legal's reply27 Sept 2024, 08:15
Official
Dear oral B
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success
At the outset, we would like to apologize for the delay and inconvenience you may have experienced. We confirm that the policy was cancelled 16 September 2024 and a refund will be paid into your bank account within 24-48 working hours upon receipt of confirmation of the funds.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life