VS
Vuyolwethu S
1 reviews | Active since Oct 2021
20 Oct 2021, 16:53
Clientel Legal Disspointed me.
Good day
I am. So disappointed with Clientel Legal. I have been trying to get hold of the lawyers for past 3 days but what I get is 'Sorry our lawyers are currently busy'. I used more than 50 rands airtime trying to get hold of the lawyers but it is still the same. Is this even legit? How come there are no lawyers available?. When I started with my premiums I trusted that when I need help I will get it. I am even starting to stress. I DO NOT HAVE A Lawyer. It feels like my money just went to waste
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
21 Oct 2021, 11:59Dear Vuyolwethu S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply21 Oct 2021, 11:59
Official
Dear Vuyolwethu S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
22 Oct 2021, 10:15Dear Vuyolwethu Sangotsha, We thank you for escalating your concerns to us and addressing the complaint with you today. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. As discussed, your claim has been opened and we have sent you our contact details for ease of access. We will be awaiting your information to further assess your claim. We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future.
Yours sincerely,
A. Ramdass Complaints Case Manager"
Yours sincerely,
A. Ramdass Complaints Case Manager"
Clientele Legal's reply22 Oct 2021, 10:15
Official
Dear Vuyolwethu Sangotsha, We thank you for escalating your concerns to us and addressing the complaint with you today. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. As discussed, your claim has been opened and we have sent you our contact details for ease of access. We will be awaiting your information to further assess your claim. We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future.
Yours sincerely,
A. Ramdass Complaints Case Manager"
Yours sincerely,
A. Ramdass Complaints Case Manager"
VS
Vuyolwethu S's updateReviewer Update
28 Oct 2021, 01:32Good day
Thanks to Clientel Legal for calling me and assisting me. I got about 3 calls from them and I also got the legal advice which I needed. They people I spoke too were polite and friendly too.
Thanks to Clientel Legal for calling me and assisting me. I got about 3 calls from them and I also got the legal advice which I needed. They people I spoke too were polite and friendly too.
VS
Vuyolwethu S's update28 Oct 2021, 01:32
Reviewer Update
Good day
Thanks to Clientel Legal for calling me and assisting me. I got about 3 calls from them and I also got the legal advice which I needed. They people I spoke too were polite and friendly too.
Thanks to Clientel Legal for calling me and assisting me. I got about 3 calls from them and I also got the legal advice which I needed. They people I spoke too were polite and friendly too.