Clientel devalue's "Clients"- Ironic

I have been a long standing client of yours and have never felt valued as a client of yours. It is appauling to know that African Bank ( of which I am not even a client of there's), has the courtesy to send me an sms wishing me, on my birthday but "Clientel" does not! regardless of being a long standing client of yours.

Your call centre lines are of such poor quality, that it is frustrating to even communicate when one calls in for advise. Dispite reporting your bad quality lines, nothing has been done to improve and it has been year after year.

My advice to you is stop wasting money on adverts that run the entire day, when the employed citizens are at work and arent watching your monotonous ads play over and over again. Rather invest in your clients and VOIP Call Centre operating equipment, before your client's dissipate.