Clientel being unfair

I submitted documents to lodge a claim with the said company regarding the company I worked for prior to my suspension which was regarding the directors fighting for the company, I got paid a fraction and another was not paid till this day after submitting documents via images because I do not have money for the internet cafe to make proper pdf or a proper phone to submit. I am now told to re submit proper/clear documents.

Not just that I am then told to go to CCMA to open a case, now I wonder all these years that I have been paying this company for legal cases, why should it be me that run around. What was the purpose of having them as a legal team when I can be assisted by a legal advisor from CCMA? I am seeking a smooth transition in this matter and I took it here because I seem not to be heard.