CP
Clement P
1 reviews | Active since Dec 2014
10 Dec 2020, 16:20
Client legal is a *****
Client legal is a *****. I needed urgent legal aid what a waste of money and now I'm trying to cancel. It seems like I'm in need of a lawyer again. Clientele Legal.
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Replies (2)
Clientele Legal's replyOfficial
11 Dec 2020, 09:00Dear Clement,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply11 Dec 2020, 09:00
Official
Dear Clement,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
11 Dec 2020, 15:59“Dear Clement,
We thank you for escalating your concerns to us and allowing us the opportunity to talk to you.
We do understand your frustration, however it is unfortunate that the assistance you requested fell outside the ambit of the legal policy.
We do however apologize for any inconvenience caused and confirm that your legal policy will be cancelled as requested. Should you wish to reconsider your decision please contact us directly.
Yours sincerely,
C. Fick
Complaints Case Manager"
Clientele Legal's reply11 Dec 2020, 15:59
Official
“Dear Clement,
We thank you for escalating your concerns to us and allowing us the opportunity to talk to you.
We do understand your frustration, however it is unfortunate that the assistance you requested fell outside the ambit of the legal policy.
We do however apologize for any inconvenience caused and confirm that your legal policy will be cancelled as requested. Should you wish to reconsider your decision please contact us directly.
Yours sincerely,
C. Fick
Complaints Case Manager"