wG
wade G

1 reviews | Active since Jul 2018

11 Jul 2018, 08:44

client ele legal waste of money and time

So...........I'm not one to complain about pettiness, by if you are a clientele legal member,I would urge you to cancel it, or if you planning on getting a membership, "DONT DO IT"

This is just another tactic to make a fortune off vulnerable people,

The first to debit my account on a monthly basis, it's only R280 but it's my R280 and I'm paying for a service that is easily promised but poorly delivered, they claim to be this efficient and effective company but is far from it.

It's now going for 10 months yes that's right u have seen right 10 months, since I have put in a claim to proceed with claiming repairs for a car I bought, long story short they couldn't even send a simple letter of demand.

If they can't handle something so simple, what makes you think they can be trusted with far more important cases.

They quick to debit your account, and the first mind you, before any debit order goes off, Clientele legal has already taken their money.

So if you need legal assistance, they should be at the very bottom of your list it's a waste of your money.

I would not advise anyone to use them, I will not even take out the life insurance.

Till today they have not gotten back to me about my case, almost a year later. But they continue to take my money

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Replies (2)
Clientele Legal
Clientele Legal's reply11 Jul 2018, 09:12
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply11 Jul 2018, 14:30
Official

Thank you for allowing us to address your concerns today.

We understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter. We have advised you about the way forward and await the further information requested.

Should you have any further queries or concerns, please do not hesitate to contact us on *** or email: ***

Regards,

Karshan Dehal
Legal Advisor
Clientèle Legal