LM
Lungiswa M

1 reviews | Active since Oct 2015

22 Mar 2023, 18:06

Client all Legal Worst News!!!

Guys please please run away from Clientele Legal. Been praying my premium for 10 years monthly. In 2021 had a car accident. My was never resolved. They gave me a lot of hope but now this year they are dropping me like a hot potato, saying they won't continue with my case as I failed to pay R600 they needed to pay for the sheriff. I mean they deduct every month, the car damages cost me R73 000. My car was exactly 1 year old when I was hit by a reckless driver, the accident report is clear with the details. They told me straight they were afraid of going to the hostel where the perpetrator resides. Am I expected to go there? I am a woman who has a child with autism, hence I am forced to have a car.. It's a struggle to go to with him using public traffic.. Now I have lost. What was the point of having a legal policy? Switch off the TV when they are talking on TV or change the Chanel. I regret having business with them, to think of it, I also have funeral policies with them!! Huge Mistake, if you have not associated your self with them please look somewhere else.. DO NOT BURN

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Replies (1)
Clientele Legal
Clientele Legal's reply23 Mar 2023, 15:43
Official
Dear Lungiswa M,
 
We note your concerns and we thank you for allowing us the opportunity to address your complaint.
 
We apologize for any inconvenience caused. 
 
We confirm that we have discussed the matter with you and have advised you on the way forward.
 
Should you wish to discuss this further, please contact us directly.
 
Regards, 
 
A. Ramdass
Complaints Case Manager