LE
Lourens E
1 reviews | Active since Mar 2015
09 Apr 2019, 16:01
Cleintele Legal Services - STAY AWAY
I used to be a Legal Wise client, never at problems when it came to claims, until I moved to Clientele. I was attracted by their promises on their tv commercials, but soon found out it was only empty promises. They are quick to take your monthly premiums, but full of excuses not to approve a legal claim. Should never have moved to Clientele. Stay far away!!!
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Replies (3)
Clientele Legal's replyOfficial
10 Apr 2019, 08:39We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply10 Apr 2019, 08:39
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
10 Apr 2019, 14:43Dear loutjie71,
Thank you for bringing this matter to our attention. Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you.
As discussed, a prospect analysis was conducted on your claim. Unfortunately your claim falls outside the ambit of your Legal Policy and regrettably you were therefore only entitled to limited assistance from our office.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Yours sincerely,
Nanzelelo Ndaba
Supervisor
Clientèle Legal
Supervisor
Clientèle Legal
Clientele Legal's reply10 Apr 2019, 14:43
Official
Dear loutjie71,
Thank you for bringing this matter to our attention. Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you.
As discussed, a prospect analysis was conducted on your claim. Unfortunately your claim falls outside the ambit of your Legal Policy and regrettably you were therefore only entitled to limited assistance from our office.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Yours sincerely,
Nanzelelo Ndaba
Supervisor
Clientèle Legal
Supervisor
Clientèle Legal
LE
Lourens E's updateReviewer Update
11 Apr 2019, 16:50The true answer lies in your overall poor ratings. Any potential new client should think more than twice to ever do business with clientele.
LE
Lourens E's update11 Apr 2019, 16:50
Reviewer Update
The true answer lies in your overall poor ratings. Any potential new client should think more than twice to ever do business with clientele.