LK
Lulamela K
1 reviews | Active since Jan 2022
31 Mar 2023, 17:54
Case of being ****med
I am not even angry but disappointed that my mom didn't receive help with her case of being ****med and the car didn't come back.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
03 Apr 2023, 13:56Dear Lulamela K
We confirm receipt of the concerns raised and apologize for the inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised and apologize for the inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply03 Apr 2023, 13:56
Official
Dear Lulamela K
We confirm receipt of the concerns raised and apologize for the inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised and apologize for the inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
05 Apr 2023, 17:42Dear Terrance G
Thank you for bringing this matter to our attention and allowing us to take the required corrective measures. We would like to sincerely apologise for the service you received and the manner in which you were spoken to.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again. We confirm that this is not the type of service we aim to provide to our customers. Our Market Conduct department has been in contact with you to provide the relevant feedback. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Kind regards,
Clientele Legal
Thank you for bringing this matter to our attention and allowing us to take the required corrective measures. We would like to sincerely apologise for the service you received and the manner in which you were spoken to.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again. We confirm that this is not the type of service we aim to provide to our customers. Our Market Conduct department has been in contact with you to provide the relevant feedback. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Kind regards,
Clientele Legal
Clientele Legal's reply05 Apr 2023, 17:42
Official
Dear Terrance G
Thank you for bringing this matter to our attention and allowing us to take the required corrective measures. We would like to sincerely apologise for the service you received and the manner in which you were spoken to.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again. We confirm that this is not the type of service we aim to provide to our customers. Our Market Conduct department has been in contact with you to provide the relevant feedback. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Kind regards,
Clientele Legal
Thank you for bringing this matter to our attention and allowing us to take the required corrective measures. We would like to sincerely apologise for the service you received and the manner in which you were spoken to.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again. We confirm that this is not the type of service we aim to provide to our customers. Our Market Conduct department has been in contact with you to provide the relevant feedback. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Kind regards,
Clientele Legal