BD
BERNIE D
1 reviews | Active since Oct 2012
20 May 2015, 10:28
CARDS/LACK OF COMMITMENT
I HAVE WAITED SINCE THE 03 MARCH 2015 FOR MY CLIENTELE CARD!!! HOW LONG DOES IT TAKE TO SEND A DAM CARD>??? YOU QUICK TO TAKE YOUR LITTLE PREMIUMS BUT WHEN I WANT MY CARD, ITS STILL ON ITS WAY??? I MEAN REALLY? I AM STARTING TO REGRET JOINING YOU!!!! AND LET ME GUESS, READING ALL THE OTHER SAD COMPLAINTS ON WHAT YOUR SAD EXCUSE REPLY WILL BE??? Thank you for raising your concerns with us. SAD SAD SAD SAD SAD SAD<br> <br> Your query has been escalated to the relevant department for investigation and we will be in contact shortly. <br> <br> Your sincerely, <br> <br> Benita Steyn<br> Service Recovery Specialist <br> Clientele Life
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Clientele Legal's replyOfficial
20 May 2015, 15:41Hello BernieDew,
We acknowledge your comments regarding our initial acknowledgment response.
It is important to note that this response is an acknowledgment to give clients peace of mind that we have received the query, are in the process of investigating the concerns raised and we will provide feedback shortly.
We trust you find the above in order and our response regarding the non receipt of your Legal card will follow shortly.
Your sincerely,
Shanitha Hanuman
Clientele Legal
We acknowledge your comments regarding our initial acknowledgment response.
It is important to note that this response is an acknowledgment to give clients peace of mind that we have received the query, are in the process of investigating the concerns raised and we will provide feedback shortly.
We trust you find the above in order and our response regarding the non receipt of your Legal card will follow shortly.
Your sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply20 May 2015, 15:41
Official
Hello BernieDew,
We acknowledge your comments regarding our initial acknowledgment response.
It is important to note that this response is an acknowledgment to give clients peace of mind that we have received the query, are in the process of investigating the concerns raised and we will provide feedback shortly.
We trust you find the above in order and our response regarding the non receipt of your Legal card will follow shortly.
Your sincerely,
Shanitha Hanuman
Clientele Legal
We acknowledge your comments regarding our initial acknowledgment response.
It is important to note that this response is an acknowledgment to give clients peace of mind that we have received the query, are in the process of investigating the concerns raised and we will provide feedback shortly.
We trust you find the above in order and our response regarding the non receipt of your Legal card will follow shortly.
Your sincerely,
Shanitha Hanuman
Clientele Legal