1 reviews | Active since Apr 2016
Car accident
<p>Hi was in a car accident on the 11 April 2016 without knowing my husband cancelled my insurance. The car accident was not my fault so I did do a 3 party claim and ask clientele to Handel the claim for me . On Friday the 13 may 2016 I received me first call with clientele to ask if my claim was done. So no one help me. I have lost 11 0000 uit of this becausey legal adviser sleep </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Hi Benita I would like to know what clientele is going to do with this. I have a lost of 11 000 due to now lawyer that assist me with my 3 party claim. I did cancell my policy yesterday because still now one is helping. Now you guys are phoning but no one is telling me what you are going to do to solve this problem please advise. This is very simple or Clientele is giving my money back for paying for a lawyer that is not help and I have made my payment every month or clientele must take resposabilty for there mistake and pay me 11000 difference
Hi Benita I would like to know what clientele is going to do with this. I have a lost of 11 000 due to now lawyer that assist me with my 3 party claim. I did cancell my policy yesterday because still now one is helping. Now you guys are phoning but no one is telling me what you are going to do to solve this problem please advise. This is very simple or Clientele is giving my money back for paying for a lawyer that is not help and I have made my payment every month or clientele must take resposabilty for there mistake and pay me 11000 difference
We confirm that the writer hereof made contact with you yesterday.
We regret to hear that you were not satisfied with the service received. We can however assure you that we take your concerns seriously.
To enable us top accurately assess whether the decision take by your Insurance is fair and reasonable, we await the requested documents. Please note that without the documents we are unfortunately not in position to advise you accurately and if further action is possible.
We do understand your frustration and than you for your patience in this regard.
Please contact us on *** or email *** for any further queries.
Kind regards,
O'mphile Mopeloa
Clientele Legal Claims
We confirm that the writer hereof made contact with you yesterday.
We regret to hear that you were not satisfied with the service received. We can however assure you that we take your concerns seriously.
To enable us top accurately assess whether the decision take by your Insurance is fair and reasonable, we await the requested documents. Please note that without the documents we are unfortunately not in position to advise you accurately and if further action is possible.
We do understand your frustration and than you for your patience in this regard.
Please contact us on *** or email *** for any further queries.
Kind regards,
O'mphile Mopeloa
Clientele Legal Claims
Please advise why I am still waiting for your e-mail and why I received an SMS that my policy is cancelled but still you decucted the montly payment.
Please advise why I am still waiting for your e-mail and why I received an SMS that my policy is cancelled but still you decucted the montly payment.