NM
Nivesh M
1 reviews | Active since Dec 2013
24 Feb 2022, 00:27
CANT CANCEL POLICY EVEN BEFORE INCEPTION
I WAS CONSIDERING JOINING AS THE SALESMAN WAS GREAT, I THEN REALISED IT WAS NOT FOR ME AND I DID NOT GO AHEAD. I THEN EMAILED HIM AND HIS TEAM LEADER, NO RESPONSE AND THE DEBIT WENT OFF, I AGAIN INFORMED THEM. TO THIS DAY NO REPSONSE AND STILL BEING DEBITED.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
24 Feb 2022, 18:48 Dear Nivesh M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe Clientele Legal
Clientele Legal's reply24 Feb 2022, 18:48
Official
Dear Nivesh M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe Clientele Legal
Clientele Legal's replyOfficial
25 Feb 2022, 13:11Dear Nivesh M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that the policy has been cancelled and should any further debit orders go off we will gladly refund it. The refund process was explained and you confirmed that you were satisfied with the feedback. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that the policy has been cancelled and should any further debit orders go off we will gladly refund it. The refund process was explained and you confirmed that you were satisfied with the feedback. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct
Clientele Legal's reply25 Feb 2022, 13:11
Official
Dear Nivesh M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that the policy has been cancelled and should any further debit orders go off we will gladly refund it. The refund process was explained and you confirmed that you were satisfied with the feedback. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that the policy has been cancelled and should any further debit orders go off we will gladly refund it. The refund process was explained and you confirmed that you were satisfied with the feedback. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct