1 reviews | Active since Jan 2021
Cancellation of Clientele policy
Hi, a year back I was stopped and pressurized by Clientele sales people, cannot really remember their names but, I was told to join the Clientele Legal Plan, the guy said that he would only be taking my details to firstly approve if I qualify for it, thereafter I would get a call and they would ask me if I am interested, up to this day I still have not received a call, yet money has constantly been taken from my account, recently I received a message that said an amount of R270.50 will be taken from my account within 10 days of the 23rd, and earlier this week, I received a phone call from a sales consultant and when I had asked him to cancel my plan, he ignored me and continued to try and tell me about another plan after I had told him that I do not have the money for neither, please help me cancel this policy since I do not have the funds to pay for it.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
