ZM
Zille M
1 reviews | Active since Jan 2021
09 Oct 2024, 09:05
Cancel policy
I called last month to cancel my policy i held on the phone until my airtime was finished please cancel my policy and refund me my last payment
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Replies (2)
Clientele Legal's replyOfficial
09 Oct 2024, 09:18Dear Zille M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal
Clientele Legal's reply09 Oct 2024, 09:18
Official
Dear Zille M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal
Clientele Legal's replyOfficial
09 Oct 2024, 10:51Dear Zille M,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal
Clientele Legal's reply09 Oct 2024, 10:51
Official
Dear Zille M,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal