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Tshiamo C
1 reviews | Active since Apr 2021
26 Apr 2021, 04:06
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I was recently ******* by a clientele sales person to join the client funeral plan. The lady said we only checking if I qualify for the policy and that I'll be soon contacted by clientele to tell me more about the policy and to confirm if I'm interested, but to my surprise a week later I recieved an sms from clientele informing me that they will be a debit of R230 without my consent. I tried contacting customer care service with no luck. Today I woke up to R230 taken from my account. Can you please help me cancel this policy and refund me as I am a student and I can't afford it .
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Replies (2)0
Replies (2)Clientele Legal's replyOfficial
26 Apr 2021, 12:26Dear Tshiamo C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply26 Apr 2021, 12:26
Official
Dear Tshiamo C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
30 Apr 2021, 15:41Dear Tshiamo C
Our attempts to contact you have not been successful. Kindly provide us with an alternate number to call you or please contact the investigator on the contact details sent to you by SMS. Yours sincerely, Clientele Legal
Our attempts to contact you have not been successful. Kindly provide us with an alternate number to call you or please contact the investigator on the contact details sent to you by SMS. Yours sincerely, Clientele Legal
Clientele Legal's reply30 Apr 2021, 15:41
Official
Dear Tshiamo C
Our attempts to contact you have not been successful. Kindly provide us with an alternate number to call you or please contact the investigator on the contact details sent to you by SMS. Yours sincerely, Clientele Legal
Our attempts to contact you have not been successful. Kindly provide us with an alternate number to call you or please contact the investigator on the contact details sent to you by SMS. Yours sincerely, Clientele Legal
