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Thabo M

1 reviews | Active since Aug 2022

27 Mar 2023, 09:21

Cancel and revenge my money

Can you guys please reverse my money and cancel the policy I am no longer interested so please reverse R130 and R245 that you guys debited from my account and cancel the policy

0
Replies (5)
Clientele Legal
Clientele Legal's reply27 Mar 2023, 11:43
Official
Dear Thabo M 
 
We confirm receipt of the concerns raised and apologize for the inconvenience caused.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
 
Yours sincerely, 

Judith Mboweni
Clientele Legal 
 
Clientele Legal
Clientele Legal's reply27 Mar 2023, 15:03
Official
Dear  Thabo M 
  
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Policies.
 
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint.
 
Please be informed that we will contact you again as requested to assist you further regarding your complaint. 
 
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. 
 
Yours sincerely, 
 
Nonhlanhla Ngwenya
Clientele Legal
Clientele Legal
Clientele Legal's reply28 Mar 2023, 08:19
Official
Dear  Thabo M 
  
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Policies.
 
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. 

We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. 
 
Yours sincerely, 
 
Nonhlanhla Ngwenya
Clientele Legal
TM
Thabo M's update28 Mar 2023, 14:21
Reviewer Update
Client el legal I was serious about canceling policy and refund my money back I want my money back into my account and please I don't wanna hear that I can't get my money back because I have never ever used clientel legal services so please my money
Clientele Legal
Clientele Legal's reply29 Mar 2023, 09:12
Official
Dear  Thabo M 
  
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Policies.
 
We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success.  Please respond to the email we sent with an alternative number or a convenient time to contact you. 
  
Kindly note that your policies are still active and can only be cancelled once you speak to a consultant. 

We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. 
 
Yours sincerely, 
 
Nonhlanhla Ngwenya
Clientele Legal