dD
dumisab D

1 reviews | Active since Jan 2017

22 Feb 2017, 20:17

Bunch of ********

<p>Was employed on 6-months contract since 2013 which was renewed in January 2014 for a year and subsequently in 2015 and 2016. It was not renewed for 2017 without rational explanation. I became an active member for Clientel Legal on 01 March 2014. I just submitted claim for legal assistance to fight this unfair labour practice but was declined citing the pre-existence case. But the incidence occurred in Dec 2016 (in fact this year) when I was already a member in good standing,for that matter, paying all premiums in full. What is painful is fact that they deserted me in the hour of need. I am certain that they are in this game of conning innocent and unsuspecting individuals with ads that promise heaven and earth. It is about time that they are exposed to the world.</p>

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Replies (3)
Clientele Legal
Clientele Legal's reply23 Feb 2017, 07:33
Official

Kindly, note that the complaint was received and the content noted.

Please may we request more information regarding the complaint as there is no contact information or policy information on the complaint that was logged.

Please contact us on *** or email *** for us to be able to be able to resolve the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply27 Feb 2017, 13:17
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply27 Feb 2017, 16:01
Official

Thank you for bringing this matter to our attention.

We confirm that all of your concerns have been addressed and we have since advised you about the way forward in your matter.

At Clientele Legal, we are committed to ensuring a positive client experience and look forward to providing further assistance to you.

Please contact us on *** or email us at *** should you need anything further.

Regards

Sena T****e

Legal Advisor – 2IC

Clientèle Legal