CL
Chrishanda L
1 reviews | Active since Apr 2020
05 May 2021, 12:40
BULLS*** SERVICE. **** COMPANY.
The worst most unprofessional service ever experienced. *********** staff. I have a retrenchment benefit which still has not been activated after the relevant doc's were sent. I have been in contact via email and telephonically for months now.
I demand a refund and I want my CLIENTELE LEGAL policy cancelled with immediate effect.
Don't even bother taking this policy bunch of bulls***
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Replies (3)
Clientele Legal's replyOfficial
05 May 2021, 13:13Dear Chrishanda L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply05 May 2021, 13:13
Official
Dear Chrishanda L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
CL
Chrishanda L's updateReviewer Update
05 May 2021, 15:38I amoso used to the word escalated from Clientele Legal. More like escalated to junk mail.
CL
Chrishanda L's update05 May 2021, 15:38
Reviewer Update
I amoso used to the word escalated from Clientele Legal. More like escalated to junk mail.
Clientele Legal's replyOfficial
11 May 2021, 08:24Dear Chrishanda L
We thank you for escalating your concerns to us, unfortunately we were unable to reach you to discuss your complaint.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We have emailed you with a way forward and await your feedback thereto.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer as we value you as a client. Please contact us directly should you have any queries in future.
Regards,
K. Dehal
Complaints Case Manager
Clientele Legal's reply11 May 2021, 08:24
Official
Dear Chrishanda L
We thank you for escalating your concerns to us, unfortunately we were unable to reach you to discuss your complaint.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We have emailed you with a way forward and await your feedback thereto.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer as we value you as a client. Please contact us directly should you have any queries in future.
Regards,
K. Dehal
Complaints Case Manager