FR
Faiza R
1 reviews | Active since Jan 2024
13 Oct 2025, 16:53
********* Behavior
Terrible attitude from staff members, I was told today by one of their agents (Nomfundo Khumalo) that if I am unemployed and unable to make a payment on rent, I will have my 4 year old witness me getting thrown out on the street, despite me telling them I am making every plan I can to have payment done as I too am fighting a legal battle with the company I was working for to have my money released, is this how their employees speak to their agents?
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Replies (2)
Clientele Legal's replyOfficial
13 Oct 2025, 21:34Dear Faiza R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply13 Oct 2025, 21:34
Official
Dear Faiza R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
15 Oct 2025, 10:14Dear Faiza R, We confirm that you do not have a legal policy with Clientele Legal. We further confirm that legal proceedings have been instituted against you and thus we made contact with you accordingly. Please contact us directly should you wish to discuss the matter further. Regards, C. FickComplaints Case Manager"
Clientele Legal's reply15 Oct 2025, 10:14
Official
Dear Faiza R, We confirm that you do not have a legal policy with Clientele Legal. We further confirm that legal proceedings have been instituted against you and thus we made contact with you accordingly. Please contact us directly should you wish to discuss the matter further. Regards, C. FickComplaints Case Manager"