1 reviews | Active since Jun 2018
Bad Service, who do not care about there Clients
I have 3 policies with Clientele, which includes Legal. I have been sending emails and phoning Clientele Legal since beginning of June 18. Every time I send an email, I get an automated response saying I will be contacted within 2 days. That never happens. When I phone to speak to a Lawyer, I am told they are not available. I have left several messages. Still no response. All I am hearing from them is Steven Tshabalala is my lawyer and he will assist, I have only spoken to him twice, he has promised to give me feed back on email, which I am still waiting. I have asked for another lawyer or a supervisor, who can help me. no response. I have stopped end of June debit order. R241.62 , because of no help from Clientele. They were very quick to send an email to they have not received the payment. I have responded and told them why. I needed Clientele Legal to help me with a dispute I have, but it seems that I need a different lawyer to fight Clientele. They advertise to be the best Lawyers, but its all a **** they are useless. I will not advise to go to Clientele. They just take your money every month and do nothing to help you.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We thank you for bringing this matter to our attention and allowing us to address your claim experience.
We understand your frustration but would like to assure you of our undertaking and commitment to continue to assist you with this matter as discussed, by engaging with the third party and yourself in attempt to resolve this matter.
Our offices shall continue to attend to your matter and keep you abreast of all further developments made.
At Clientele Legal, we are committed to ensuring a positive client experience. Please contact us on *** or email us at *** should you have any queries in future.
Regards,
Ahtiyya Ebrahim
Supervisor
Clientèle Legal
We thank you for bringing this matter to our attention and allowing us to address your claim experience.
We understand your frustration but would like to assure you of our undertaking and commitment to continue to assist you with this matter as discussed, by engaging with the third party and yourself in attempt to resolve this matter.
Our offices shall continue to attend to your matter and keep you abreast of all further developments made.
At Clientele Legal, we are committed to ensuring a positive client experience. Please contact us on *** or email us at *** should you have any queries in future.
Regards,
Ahtiyya Ebrahim
Supervisor
Clientèle Legal