CN
Craig N

1 reviews | Active since Jul 2019

31 Mar 2020, 10:41

Bad service from Clientele legal

I subscribed for a contract with them and i realised it does not meet my requirements told them i want to cancel and they confirmed it was cancelled but then also they debited my bank account and i sent a request for a refund. None from the company even contacted me they mazed on me. They went silent as if they do not even exist. I WANT MY MONEY CLIENTELE LEGAL.

0
Replies (4)
Clientele Legal
Clientele Legal's reply31 Mar 2020, 10:57
Official
 
Dear  Craig N

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Shanitha Hanuman

Clientele Legal 
Clientele Legal
Clientele Legal's reply31 Mar 2020, 12:10
Official
Dear Craig N 

At the outset, we would like to take this opportunity to apologize for any inconvenience caused in this regard. 

We have sent a refund request, which will be processed shortly,  provided that the premium has been paid successfully.

We trust that this is all that you require in this regard, however, should you require any further assistance please do not hesitate to contact us directly. 

Yours sincerely,

Shanitha Hanuman 

Clientele Legal


CN
Craig N's update31 Mar 2020, 12:15
Reviewer Update
We'll see about that...
CN
Craig N's update04 Apr 2020, 12:43
Reviewer Update
Hi Clientele thank you for finally returning my money and please do stop all your future debits from going off my bank account as I see there's still a mandate on my account from you guys.