Bad service from clientele legal.

Item: Clientele Legal
Rating: 1
Author: Heinrich C

Im working offs****. Made a complaint regarding a car dealer. Send them an email stating that phone calls won't work. Email is the only way for my communication. They do not reply to mails. This is really frustrating. I need action asap and nothing is happening. This is the last week I will wait after this im cancelling my membership.

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

21 Feb 2023, 11:32

Dear Heinrich C

We confirm receipt of the concerns raised and apologise for the inconvenience caused.

Your query has been escalated to the relevant department for investigation

Yours sincerely,

Shanitha Hanuman
Clientele Legal

Clientele Legal's reply21 Feb 2023, 11:32

Official

Dear Heinrich C

We confirm receipt of the concerns raised and apologise for the inconvenience caused.

Your query has been escalated to the relevant department for investigation

Yours sincerely,

Shanitha Hanuman
Clientele Legal

Clientele Legal's replyOfficial

22 Feb 2023, 16:22

Dear Heinrich C,

We note your concerns and we thank you for allowing us the opportunity to address your complaint.

We apologize for any inconvenience caused.

We confirm that we have discussed the matter with you and have advised you fully.

Should you wish to discuss this further, please contact us directly.

Regards,

A. Ramdass

Complaints Case Manager

Clientele Legal's reply22 Feb 2023, 16:22