1 reviews | Active since May 2023
Bad service from Clientele Legal
I regret the day I watched Clientele advert on TV and decided to Cancel my Scorpion Legal membership and join Clientele Legal. Now that I need help they are telling me that they can't help me because of the information I provided when I register my claim and I don't remember saying what they are claiming and they can't even produce recordings. I never missed payments but now I'm the one suffering and their representives are not professional they don't even listen to you. I thought I found home at Clientele Legal but I was wrong because what they promised that they cover on my policy now they are saying otherwise without any remorse. The representative even have a gut to tell me that when you join we never promise to approve your claim. I'm going to cancel this nosense and none of my friends, colleagues and family will ever join Clientele Legal. I will publish this even on my social media platforms.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
I requested the audio of the first time when I register my claim because I never said the breakdown started in April 2019, I mentioned 2019 when I was answering your your representative.
Still today no audio, this is unfair and your team is playing Cat and Mouse game with me. I'm not happy with this kind of service and they are rude.
Now is almost two weeks since I requested the audio but nothing was sent.
Regards,
Sipho
I requested the audio of the first time when I register my claim because I never said the breakdown started in April 2019, I mentioned 2019 when I was answering your your representative.
Still today no audio, this is unfair and your team is playing Cat and Mouse game with me. I'm not happy with this kind of service and they are rude.
Now is almost two weeks since I requested the audio but nothing was sent.
Regards,
Sipho