Bad service form Clientele Legal

Item: Clientele Legal
Rating: 1
Author: Charmaine C

I have been sending mails to *** & ***, ***. No one has rep****. I don't understand how this is good service. I need to start my divorce. Can you please tell me how we can start the process and what you need?

Helpful (0)

Replies (3)

Clientele Legal's replyOfficial

12 Sept 2023, 15:19

Dear Charmaine,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Lindiwe Mabizela
Clientele Legal

Clientele Legal's reply12 Sept 2023, 15:19

Official

Lindiwe Mabizela
Clientele Legal

Charmaine C's updateReviewer Update

12 Sept 2023, 15:25

Thank you.

Charmaine C's update12 Sept 2023, 15:25

Reviewer Update

Thank you.

Clientele Legal's replyOfficial

27 Sept 2023, 10:16

Dear Charmaine,

We note your concerns and we thank you for allowing us the opportunity to address your complaint.

We apologize for any inconvenience caused.

We confirm that we have discussed the matter with you and have advised you accordingly.

Should you wish to discuss further, please contact us directly.

Regards,

A. Ramdass
Complaints Case Manager

Clientele Legal's reply27 Sept 2023, 10:16