BN
Bongani N
1 reviews | Active since May 2022
08 Sept 2022, 15:23
Bad service
Bad service of all time. Registered a case on 01 Sept 2022 but to date 08 Sept 2022 nothing happened had to make numerous follow ups for the case to be attended as if it's a favor but it is a service I pay for on monthly basis 😡. The lawyer handling my case is so rude and unwilling to help.
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Replies (2)
Clientele Legal's replyOfficial
09 Sept 2022, 13:24Dear Bongani N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply09 Sept 2022, 13:24
Official
Dear Bongani N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
19 Sept 2022, 08:45Dear Bongani N,
We thank you for escalating your concerns to us and allowing us the opportunity to discuss your complaint. We understand your frustration and confirm that we have advised you on a way forward regarding your matter and shall continue to provide the required assistance, to ensure that your interests are protected. Should you wish to discuss your matter further, please do not hesitate to contact us at any time. Regards, Alfred Vuso Complaints Case Manager"
We thank you for escalating your concerns to us and allowing us the opportunity to discuss your complaint. We understand your frustration and confirm that we have advised you on a way forward regarding your matter and shall continue to provide the required assistance, to ensure that your interests are protected. Should you wish to discuss your matter further, please do not hesitate to contact us at any time. Regards, Alfred Vuso Complaints Case Manager"
Clientele Legal's reply19 Sept 2022, 08:45
Official
Dear Bongani N,
We thank you for escalating your concerns to us and allowing us the opportunity to discuss your complaint. We understand your frustration and confirm that we have advised you on a way forward regarding your matter and shall continue to provide the required assistance, to ensure that your interests are protected. Should you wish to discuss your matter further, please do not hesitate to contact us at any time. Regards, Alfred Vuso Complaints Case Manager"
We thank you for escalating your concerns to us and allowing us the opportunity to discuss your complaint. We understand your frustration and confirm that we have advised you on a way forward regarding your matter and shall continue to provide the required assistance, to ensure that your interests are protected. Should you wish to discuss your matter further, please do not hesitate to contact us at any time. Regards, Alfred Vuso Complaints Case Manager"