PM
Pelisa M
1 reviews | Active since May 2023
25 May 2023, 17:08
Bad service
I’m soo angry I payed clientel legal for 4 month. When I joined I advised the consultant that I need to start my Dirvoce processing. Then I can call the lawyers after 3 months of payment. Today the 25/05 it’s the 4th month only to find out They can not help me with the dirvoce. Because I separated with my hubby back in 2020 long time ago. I am requesting for my REFUND for all that 4 months please then I’ll go to the government court as the lawyer advised me to do so.
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Replies (2)
Clientele Legal's replyOfficial
29 May 2023, 16:36Dear Pelisa M
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply29 May 2023, 16:36
Official
Dear Pelisa M
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
30 May 2023, 11:45 Dear Pelisa M
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback.
Please note that your matter has been escalated to the legal department for further review and you will be contacted shortly with additional feedback.
We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again.
Kind regards,
Market Conduct
Clientele Legal's reply30 May 2023, 11:45
Official
Dear Pelisa M
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback.
Please note that your matter has been escalated to the legal department for further review and you will be contacted shortly with additional feedback.
We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again.
Kind regards,
Market Conduct