LM
Lihle M

1 reviews | Active since Jul 2024

23 Aug 2024, 11:34

BAD SERVICE

I had a horrible experience with them after being their client from 2018, the consultants are rude and careless. Never used their services and yet very quick to debit your account before the agreed date. got me stuck at the petrol station without money coz they debited my account before the date we agreed on and no one helped me.

0
Replies (2)
Clientele Legal
Clientele Legal's reply23 Aug 2024, 13:41
Official
Dear  Lihle M,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 

Lindiwe Mabizela
Clientele Legal 
Clientele Legal
Clientele Legal's reply26 Aug 2024, 15:41
Official
Dear Lihle M, 
 
It is our pleasure to address your concerns. We apologize for any inconvenience caused. 
  
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. 
 
Please be informed that we have sent you feedback regarding your complaint to the email address provided on HelloPeter. 
 
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. 
 
 Yours sincerely, 
 
Nonhlanhla Ngwenya 
Clientele Legal