DP
Denise P
1 reviews | Active since Mar 2021
10 Mar 2021, 09:12
BAD SERVICE
Good day
1st of all I want to express my utter disappointment in your service.
David Parpinel was for a hearing and found guilty on charges that his boss ****d!!!!!!
You couldn’t helped us wit ha LAWYER of our choice at the time we needed you help, what kind of service do you actually provide to people like us. You Facebook add looks so promising and now this.
I WILL NOT RECCOMEND ANY client to Clientele EVER!!!!!!
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Replies (2)
Clientele Legal's replyOfficial
10 Mar 2021, 10:31Dear Denise P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply10 Mar 2021, 10:31
Official
Dear Denise P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
11 Mar 2021, 08:29Dear Denise Parpinel,
We thank you for escalating your concerns to us and resolving the complaint with you.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have discussed and explained the requested documents and/ or information that will be required in order to assess your matter and assist your further in terms of the legal policy.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Kind Regards,
Karshan Dehal
Complaints Case Manager
Clientele Legal
Clientele Legal's reply11 Mar 2021, 08:29
Official
Dear Denise Parpinel,
We thank you for escalating your concerns to us and resolving the complaint with you.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have discussed and explained the requested documents and/ or information that will be required in order to assess your matter and assist your further in terms of the legal policy.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Kind Regards,
Karshan Dehal
Complaints Case Manager
Clientele Legal