Bad service

On the 11 September I had a situation with my landlord and neighbour's targeting us in order to get out my place I'm living in. I emailed clientele which are supposed to be protecting me and my rights but everytime I try using them I get shunt like they don't care. I pay R250 every month and have been paying them for many years now and they have done absolutely nothing for me but one situation which was my divorce and I've been divorce for 5 years now. Now calculating my R250 payment for 5 years comes up to R15000. Now if I didn't have a lawyer what else could that money have done for me but I rather decide to have a lawyer by my side in case anything happens. I have called on the help of clientele three times since my divorce and since then they have done nothing for me. I currently have a motor vehicle dispute with them that been going on since I purchased the car in 2018 and till today 24 September 2020 is still not resolved and they just don't seem to care. Now with my landlord and neighbor dispute they sent me an email stating that I should take it up with the rental tribunal. What the hell am I then paying for? Am I paying just to be redirected all the time or am I paying to be helped? Their advert, just as I heard it and seen on TV they name disputes where neighbour's and landlords are concerned then we must just clientele and they will help. They will help absolutely ******all. They just take your money and leave you to the dogs. Please people, don't get caught up in this web. Clientele does not do what they say on TV. Listen to the adds yourself if you don't believe me, I am living proof. Watch the add and listen to it and see how your experiences comes back where you haven't been helped by clientele.