JT
Joyce T

1 reviews | Active since Jul 2025

02 Jul 2025, 13:28

Bad service

I've been a member of clientele for more than 5 years now. I have to say, this is the worst legal company. A few years ago, I contact them because I had a SARS issue and they told there's nothing they can do for me; they did even want to listen to my story. Also, clientele legal has a problem of deducting their policy money whenever they want even though I keep on telling them to deduct of the 25th of every money. They just do whatever they want.

0
Replies (2)
Clientele Legal
Clientele Legal's reply02 Jul 2025, 13:32
Official
Dear Joyce T, 
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 

Clientele Legal
Clientele Legal
Clientele Legal's reply01 Aug 2025, 13:39
Official
Dear Joyce T,

We thank you for escalating your complaint to us .

We confirm that we have contacted you in order to discuss your complaint without success. We have escalated your complaint to our billing department,    so that they can address the billing issue that you are experiencing.

Should you wish to discuss this further, please contact us directly.
 
Kind Regards