1 reviews | Active since Jul 2015
Bad service
I lodged a complain on the 12 june 2015,i was asked to send the relevant documents which i did on the 12 August,and received confirmation on the 18 august 2015.every time i enquire,they request the very same document which i sent already.its almost a year now and havent received any assistance but my payment to clientelle is always up to date.thats contrary to the message they convey to the nation via public broadcasting.i also made an equiry on the 25 january and they asked for the same document with which i sent but today nothing is happening.i called today,the 12 feb and talked to Noeleen Golombick and still waiting.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Shanitha Hanuman
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Shanitha Hanuman
Clientele Legal
We confirm that the writer was in contact with you on even date, whereby your complaint and Legal query was discussed in detail.
Please note that we received documents from you however, the relevent advisor requested further documents, from inception of the claim, as proof of the specific damages you wish to claim from the third party. We unfortunately have no record of receipt of such documents. Please note that it is in your best interests and crucial to be successful in your claim, to have possession of same.
Should you need further information, please feel free to contact the writer on *** or email ***.
Kind regards,
Chanel Oliphant
Senior Legal Advisor
We confirm that the writer was in contact with you on even date, whereby your complaint and Legal query was discussed in detail.
Please note that we received documents from you however, the relevent advisor requested further documents, from inception of the claim, as proof of the specific damages you wish to claim from the third party. We unfortunately have no record of receipt of such documents. Please note that it is in your best interests and crucial to be successful in your claim, to have possession of same.
Should you need further information, please feel free to contact the writer on *** or email ***.
Kind regards,
Chanel Oliphant
Senior Legal Advisor